Two Year Limited Watch Warranty

Two Year Limited Watch Warranty

  • Every Pramzius watch is guaranteed by the Pramzius Watch Co. and Détente Watch Group.
  • Pramzius guarantees new watch movements for two years from the date of purchase against defects in material and workmanship. 
  • Please note that this warranty does not cover the case, bracelet, strap, crystal, battery, or crown of the watch. This warranty gives specific legal rights, and there may be other rights, which vary from state to state. 

If a Pramzius watch should require service during or after the period of warranty, please do the following: 

  • Call 877-486-7865 or email info@pramzius.com. For warranty repairs, you will need a copy of your original purchase receipt to validate the date of purchase.  There are no exceptions to this requirement. 
  • This warranty will no longer be valid if this watch has been tampered with, taken apart, wet, or repaired by anyone but Pramzius Watch Co. In the case of water resistant watches, cracking of the crystal or loosening of the watch case back and/or the watch crown, will invalidate this warranty. 
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